TERMS & CONDITIONS

Store Details
Dealer : DOKODAKADOOR STORE
URL : https://www.dokodakadoor.tokyo/store
E-mail : info@dokodakadoor.tokyo

Payment other than products
[ Shipping Fee ]
It depends on the area you live in, the size of the item, and the payment method.
For details, please refer to the SHIPPING INFO of each item and check the total amount automatically calculated at the time of payment.

Free shipping for orders over 20,000 yen. *Address in Japan only
 
[ Tax ]
The price include tax.

[ COD Charges ]
If you order cash on delivery, please pay 300 yen as a service charge.

Payment Method

      
PayPal
Credit / Debit Card

COD *Address in Japan only

Due date for payment
[ Credit Card ]
Depending on the closing date and contract details of your card company.

[ PayPal ]
Please pay when you order.

[ COD ]
Please pay when the item arrives.

Delivery Method ( For Japan )
[ Post Delivery ]
For small items (Within A4 Envelope Size), the shipping fee is 200 yen in all areas of Japan.
It will be posted in the mailbox, so you don't need to sign for it.

​*Cannot specify the arrival date and time.
*Depending on the item, it may not be applicable.
*Not applicable for COD.
*In the case of COD, it will be delivered automatically by regular delivery.
 
[ Regular Delivery ]​
The shipping fee will vary depending on the area of ​​the address.
For details, please enter your address at checkout and confirm.


Delivery Time
As a general rule, we will ship within 5 days after the order is confirmed.

Return Policy & Terms
If the item is defective or if you receive a different item than what you ordered, we will accept the return or exchange it for an equivalent item at our expense. In that case, please contact us by email within 6 days after you receive the item. Please note, it is our policy not to accept a return or exchange 6 days after receiving delivery of items, even if the package is in new, unopened condition.
Also, please note that we cannot accept any returns and exchanges for artwork including original/printed works.


International Shipping
[ Shipping Method ]
Shipped by EMS ( International Speed Mail )
within 5 days from the order confirmation date.

[ Shipping Area ]
We will ship to your country of residence.
*Please note that some areas cannot be shipped.
≫ EMS Countries and Areas 
*Depending on the postal service in each country, We may delay.​
Delayed Delivery of International Mail 

[ Shipping Fee ]
The shipping fee will vary depending on the area of ​​the addressee.
For details, please enter your country at checkout and confirm.
*Depending on the country and region, Import tax / VAT / Customs fee etc. may occur separately.

Feel free to contact us if you have any questions.
Mail to : info@dokodakadoor.tokyo



Privacy Policy

DOKODAKADOOR STORE (Hereinafter referred to as this site), minimum personal information is provided so that users can use the service with peace of mind.
This site pays the utmost attention to the protection of personal information provided. Our approach to the protection of personal information is as follows.


1.Customer Information
Customer information is defined as information that can identify a specific individual by name, date of birth, address, telephone number, or other description contained in such information.
This includes information that can be checked against other information, thereby identifying a particular individual.


2.Purpose of use of customer information
This site includes:
・Performance of the site's obligations in trading transactions
・After-Sales service in sales transactions
・Special services and new products
・Sending of mail newsletters and other notices
We will use your information for the purpose of.
Except for these purposes, we will not use it except for the cases described in 3 below or the prior consent.


3.Entrustment of Customer Information to a Third Party
The Site may entrust all or part of the Customer Information to the extent necessary to achieve the purpose of use.

4.Provision of Customer Information to Third Parties
This site does not provide your information to third parties without your prior consent.

5.Cookie Policy
We may use cookies, but this does not allow us to collect personally identifiable information and does not violate your privacy.
If your browser refuses to accept cookies, you can change this in your browser settings.
*A cookie is information sent from the server to your browser and stored on your computer's hard drive.

 
6.Use of SSL
This site uses SSL (Secure Sockets Layer) technology to protect personal information from interception, interference, or alteration in order to ensure security.
*SSL is a function that encrypts information to prevent eavesdropping and data tampering. Using SSL makes it possible to send information more securely.


7.Inquiries about customer information
If you have any questions about the privacy policies listed here, please contact us by Email.
 
info@dokodakadoor.tokyo